How DANA and QRIS Data Is Used
Our Privacy Policy separates information needed to open and protect your account from details created during wallet activity. We may record your phone number, verification result, sign-in events, device identifiers and the status of a DANA, OVO, GoPay, QRIS, bank transfer or virtual account request. We
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use these records to match activity to your account, investigate an interrupted cashier step and respond when you send a receipt or status question. We do not need your wallet password to check a payment status. We retain records for the period needed for account security,
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dispute handling and legal duties, then remove or anonymise them under our internal process. Requests for access or correction can be sent through the support path below. Account access depends on local law, and our Privacy Policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.